As part of Woodside's Operations Transformation Program to reduce OPEX by 30% by 2025, the Condition Based Maintenance squad was tasked with defining how Woodside could adopt Condition Based Maintenance as an alternative maintenance strategy. The former landscape at Woodside was limit to time-based maintenance, which resulted in operational machinery being under or over maintained, regardless of the condition of the machine. Working with Woodside Engineering experts the team followed a lean UX and Design Thinking approach to define the opportunity space and understand the existing pain points faced by the business. The team then continued into an agile delivery workflow to design, validate, and scale a Condition Based Maintenance workflow that brought human experience together with workflows integration with core operational systems. SAP CMMS and Woodside' Permit system.
Business Result
Design and delivery of a condition-based monitoring and execution system to enable IoT driven exception-based monitoring and automated SAP maintenance planning. The system and new workflow is forecasted to create $2.5M worth of recurring annual savings and has realised recurring annual savings of $178K to date.
Personal Contribution
- Coached and mentored Woodside SMEs to follow Design Thinking, Lean UX, and Agile practices
- Developed and conducted an intensive research plan with over 50 user interviews and concept reviews
- Supported the development of the future state service blueprint, customer journey, and proposed CBM workflow
- Translated the workflow into a user experience and user interface which was iterated and validated from low-fidelity concept through to a high-fidelity interactive prototype with a variety of users across different locations
- Conducted usability testing and technical testing of the CBM product and integrated workflow
- Worked with developers to translate wireframes and user requirements into functional code
- Supported the management of the product backlog and user story refinement
- Provide Product Management support and guidance to a sub-team dedicated to proposing a strategic IoT lifecycle perspective
- Enhanced the Woodside Digital Design System with data visualisation patterns
